It was an absolute privilege to be a part of this groundbreaking collaboration with Innomate. The team fully engaged all our stakeholders and made everyone part of the journey.
Carola Hobohm
Customer · University of the Sunshine Coast
One Cloud Platform.Full Visibility.Zero Chaos.
Take control of every
AV and UC spaceTake control of every
AV & UC space
Tame the chaos by bringing every AV, UC, and IT system into a Single Pane of Glass.
Trusted by leading organisations
Universities, enterprises, and public-sector organisations run their AV and UC environments on Innomesh.
Production-proven for enterprise AV
Innomesh is built for the operational reality of enterprise AV: large fleets, mixed vendors, legacy rooms, and high uptime expectations.
- 8+ Years
of 99.99% Uptime
- 100,000+
Connected Devices
- 100+
Manufacturer Brands
- 4
Regions · AU · US · UK · EU
Reduce downtime. Increase visibility.
Bring AV into IT.
Innomesh connects AV and UC environments to the platforms your IT teams already use, including ServiceNow, Infoblox, TeamDynamix, Archibus, and other operational systems.
Room technology becomes part of your support, asset, and service management model.
Not another silo.
Single Pane of Glass
Bring room status, device health, alerts, user interactions, support resources, and control actions into one operational view.
Give support teams the context to diagnose faster, act remotely, and resolve issues in the same portal.
Remote Monitoring and Management
Innomesh tracks device health, UC service quality, peripheral chains, and network performance in one operational view. AI-assisted anomaly detection surfaces unusual patterns early, while predefined remediation policies resolve known faults before users are impacted. Support teams can act remotely, reduce site visits, and move from firefighting to proactive operations.
Cloud-native AV Control
Innomesh virtualises AV control into cloud-native software, replacing the traditional controller-centric model without forcing a full hardware refresh. Rooms become vendor-agnostic because control no longer depends on proprietary hardware. Existing controllers can be extended as managed edge devices, while new rooms can run controller-free. Reusable room templates make control faster to configure, easier to scale, and cheaper to maintain across the fleet.
Data and Operational Intelligence
Innomesh captures user interactions, native device telemetry, room usage, lifecycle metrics, and environment performance data, delivering deep observability beyond what monitoring-only platforms can see.
That data foundation feeds fleet-wide dashboards, anomaly detection, and operational evidence for room design, support planning, and refresh decisions.
Teams can sharpen AV standards, target refresh budgets, and back every choice with evidence rather than assumptions.
Policy-driven Automation
Innomesh works the hours your team does not. Policies run actions across every room overnight, restart failed devices the moment an alert fires, and enforce each device's configuration baseline, correcting firmware, naming, and security settings as soon as they drift.
Faults are found and fixed before the first meeting of the day, without human intervention. Your team steps in from the Innomesh portal only when a fault genuinely needs a person.
- Overnight actions
- Alert-triggered recovery
- Drift correction
Security and Compliance
Old firmware on a peripheral is a security exposure. So is a device that has drifted off its approved configuration. Innomesh knows the security posture of every device on the estate: property-based policies define the compliant state, anything non-compliant raises an alert, and where the fix is safe to automate, Innomesh remediates it without waiting for a person.
Compliance reporting runs on the same data foundation that powers the platform's insights, and meshIQ makes it conversational: ask which devices are non-compliant and why.
- Baseline enforcement
- Non-compliance alerts
- Ask meshIQ
AI-assisted Operations with meshIQ
Generic AI tools see your AV estate from the outside. meshIQ sits inside it: Innomesh owns the control, management, and data plane, so its agents reason with full context across rooms, devices, alerts, and service history. Ask the Insights Agent a question in plain language and it answers with charts built from your own telemetry; hand the Alerts Agent a technical alert and it returns what happened, what it affects, and how to recover.
Your telemetry stays yours: it is never used to train the underlying models.
- Plain-language analytics
- Alert diagnosis
- Never trains on your data
Platform Extensibility
Extend Innomesh with a secure and versioned Platform API, automated IP address reservation, and two-way ServiceNow CMDB synchronisation; enabling third-party integrations, eliminating manual coordination, and ensuring every system in your stack reflects a single source of truth.
Designed for every type of space
Where teaching depends on technology working first time
Innomesh checks room health before classes start, surfaces known faults early, and fixes routine issues automatically, so sessions start on time. Support steps in remotely only when a fault needs a person.
From alert to action.
Innomesh uses operational data, AI-assisted diagnosis, and predefined remediation policies to resolve known issues automatically and escalate the rest with full context.
STEP 01
Detect
Room, device, UC, and network issues surface in real time.
STEP 02
Diagnose
Telemetry, logs, configuration state, and history are analysed.
STEP 03
Decide
Policies, change windows, and operational rules are checked.
STEP 04
Act
Known fixes run automatically. The rest escalate with full context.
STEP 05
Record
Actions, audit trails, notifications, and outcomes are logged.
Return on investment from day 1.
Reduce support effort, extend asset life, and lower the cost of managing large AV and UC environments. Innomesh combines cloud-native control, AI-assisted operations, deep observability, and remote support to reduce manual work, defer capital refresh, and deliver a more predictable operating model from day 1.
Less Support Effort
Reduce manual work with automation, remote remediation, and centralised operations.
7+
Years of Asset Life Extension
Extend existing room technology and defer unnecessary capital replacement.
Zero Code
No Room-by-Room Programming
Deploy and update rooms through templates, configuration, and software-defined control.
1
Unified Subscription
One licensing model across monitoring, management, control, and automation.
Testimonials
Ready to Tame the Chaos?
Prove It in a Production Pilot.
Connect Innomesh to one of your buildings. See it detect issues, control room experiences, automate environments, and support your team with AI-assisted operations and deep observability, turning fragmented AV into something IT can manage from day one.
pilot
Frequently asked questions
Innomesh manages AV and UC devices from 100+ manufacturer brands through one cloud-native platform, so interoperability stops depending on any single vendor's ecosystem:
- Vendor-agnostic control: rooms run on software-defined templates rather than proprietary room controllers, so mixed-vendor rooms behave as one system.
- One operational view: device health, alerts, telemetry, and user interactions from every vendor land in the same portal.
- Open integration: the Platform API and two-way ServiceNow CMDB synchronisation keep Innomesh in step with the systems IT already runs.
Innomesh is built for the teams that run AV and UC environments:
- AV and UC support teams: monitor, control, and troubleshoot every room remotely from one portal.
- IT administrators: dashboards, uptime tracking, and device telemetry bring AV into the same operating model as core IT services.
- Facility managers: room readiness, SLA alerting, and usage data keep meeting and teaching spaces available.
- Universities and enterprises: one platform across campuses and sites, from standard rooms to specialised spaces.
Yes. Innomate runs a dedicated support site with guides, documentation, and release notes, and the support team assists directly when needed.