The AV and UC management platform
Every space. One platform. Zero blind spots.
Innomesh sees, runs and heals your whole AV and UC environment on any vendor's hardware. IT-integrated, data-driven and AI-assisted, all from the cloud, with optional in-room controllers.
- 99.99%uptime, 8+ years
- 100,000+devices
- 100+brands
- 50%+resolved remotely
The Innomesh portal: live monitoring, control and automation across the whole estate.
Trusted by Leading Organisations
Trusted by universities, enterprises, and public-sector organisations to manage AV and UC environments at scale.
The problem
Every vendor manages their own devices. Nobody manages the environment.
Control from one manufacturer, video from another, audio from a third. Each portal does a fine job on its own slice, but visibility stops at each portal's edge, every room becomes its own unique case, and a thirty-second fix costs a cross-campus trip.
The shift
Control moves out of the room
Innomesh virtualises the control layer: logic, user interfaces, telemetry and automation run as cloud software, and rooms become vendor-agnostic endpoints of one platform. Existing controllers stay on as managed edge gateways while new rooms run controller-free. Nothing gets ripped out on day one.
Chapter one
See everything
Remote monitoring and management
Innomesh watches every room, device, endpoint, application, IT service and network segment in real time. Most issues are identified as they happen and more than 50% resolve remotely, from reconfiguring a room in the portal to power cycling an unresponsive display over PoE.
Tiered alerting, hotlists and context-based alert suppression keep the noise down and the signal sharp.
Every signal becomes queryable data
Every boot cycle, button press and signal drop is captured. Dashboards track uptime, technology utilisation and response across the whole environment, exports optionally flow into your own data platforms, and history is retained for up to 5 years. The platform answers the questions operations teams actually ask, and provides you with data-driven insights and unified data context ready to be consumed by your own AI agents.
Enterprise AV managementChapter two
Run every room
Rooms are configured, not programmed
AV control logic and user interfaces run as cloud software, not as code compiled into a box under a lectern. One template deploys hundreds of identical experiences across touch panels, tablets and phones, and a change to the template updates them all. Ready-made templates are free on Innomate's MarketSpace. Existing controllers stay on as managed edge gateways while new rooms run controller-free. Hardware lifecycles extend by 5 to 8 years. No proprietary controllers, no servers on premise, no virtual servers, no vendor lock-in. Everything is in a service you consume from the cloud.
Part of your ecosystem, not another silo
Two-way ServiceNow synchronisation across CMDB and incident management, Microsoft Teams Rooms management, calendar and lecture recorder integrations, Infoblox IPAM integration, Archibus space management, Appspace digital signage, Q-SYS interoperability and dynamic import and export to your data platforms. The OAuth2 Platform API opens the rest of the enterprise ecosystem with granular permission scoping.
Platform release notesWe play well with others
Chapter three
Heal before anyone notices
Rooms that fix themselves
Automation policies keep rooms in a known good state. Time-based policies run self-tests before the first meeting and restarts inside maintenance windows. Alert-based policies fire recovery sequences the moment a fault is detected. Property-based policies go further: automated provisioning, enforced configuration management, and security and compliance baselines that correct drift the moment a device steps outside them. Self-healing shifts operations from firefighting to proactive resolution, so rooms fix themselves before anyone walks in.
AI-assisted operations, with unified context
The meshIQ Alerts Agent reads a technical alert and returns what happened, what it affects and how to recover, through a conversational interface. Innomesh owns the control, management and data plane, so meshIQ can trace an issue to its root cause with context from your rooms, devices, ticketing, IT services and historical data. Depth no surface-level AI can reach.
Chapter four
Trusted, certified
Enterprise security, certified
Innomate is SOC 2 Type 2 certified, and Innomesh ships single sign-on, role-based access control, per-tenant isolation and full event logging as standard, with no security breaches in more than five years of production. Deploy in Australian, US, UK and EU regions: Innomate-hosted, in your own cloud, or on premises.
Trust CentreChapter five
Inclusive by design
Assistive AV Control
If you can use your phone, you can run the room. Assistive AV Control brings every room function to the device blind and low-vision users already know: built on ARIA standards and optimised for iOS VoiceOver and Android TalkBack. It provides independence, not assistance.
In conversation with Professor Paul HarpurChapter six
Start where you are
Higher education
Born in higher education and co-designed with universities. Learning spaces stay teaching-ready across whole campuses, from lecture theatres to simulation labs.
Corporate & enterprise
AV managed like an IT service: telemetry, observability and a single pane of glass across meeting rooms, integrated with existing ITSM tooling and change processes.
Government & health
Role-based access, data sovereignty and an on-premises hosting pattern for dispersed, high-assurance environments, with ServiceNow-native support workflows.
Start with visibility. Grow to full control.
Three per-room subscriptions, mixed and matched across your environment. Any room can move up at any time, without re-platforming.
Tier 1
Pulse
Network-based monitoring: heartbeat, asset discovery and alerting for every connected space, without touching what is in the room.
Tier 2
Sight
Data-driven monitoring and management: endpoint metrics, dashboards and insight across the fleet. The data layer for AV.
Tier 3 · Full control
Space
The full control plane: cloud-run rooms, unified user experiences and zero-code deployment. The room controller, retired.
Frequently asked questions
Innomesh is a cloud-native AV and UC management platform built by Innomate, a Sydney company founded in 2014. It monitors, controls, automates and secures AV and UC environments from a single web portal, independent of device manufacturer. It runs with 99.99% uptime over more than eight years and connects more than 100,000 devices.
AV monitoring tools observe devices from the outside. They can tell you a projector is offline, but not whether the room works for the person standing in it. Innomesh manages the application layer as well: it replaces the in-room control processor with cloud software, owns the user interface, and captures button presses, source choices and native telemetry alongside device health.
That difference makes user experiences standardisable, faults diagnosable with real context, and automation possible across the whole environment.
Yes. Innomesh is vendor agnostic and supports more than 100 manufacturer brands, including Crestron, AMX, Q-SYS and Shure. Existing control processors can be retained as managed edge devices while new rooms run controller-free, so current hardware investments keep their value.
Every room keeps a unified user experience regardless of what is installed in it, and hardware lifecycles typically extend by 5-8 years because devices no longer need replacing to change how a room behaves.
meshIQ is the AI layer inside Innomesh. The meshIQ Alerts Agent turns a technical alert into a structured diagnosis: what happened, what it affects and how to recover, delivered through a conversational interface.
The meshIQ Insights Agent answers plain-language questions with charts built from your own telemetry, and your telemetry is never used to train the underlying models. Read the Innomesh 3.6.0 release notes for the full detail.
Yes. Assistive AV Control is a mobile-friendly room control interface designed for people who are blind or have low vision. It is built on ARIA standards, optimised for iOS VoiceOver and Android TalkBack, and in production in selected tenancies.
Because Innomesh owns the room's user interface layer, accessibility is part of the platform rather than a bolt-on: the same room can be driven from a touch panel, a laptop or a screen reader on a phone. Read how it was co-designed with Professor Paul Harpur at the University of Queensland.
Innomesh treats AV and UC as an IT service. Single sign-on, role-based access control and event logging ship as standard. Room and asset data synchronises two ways with ServiceNow CMDB, Microsoft Teams Rooms and calendar systems integrate directly, and a secure OAuth2 Platform API connects everything else.
Innomate is SOC 2 Type 2 certified, and Innomesh deploys in Australian, US, UK and EU regions across Innomate-hosted, customer-cloud and on-premises hosting patterns.
Innomesh is licensed per room across three subscription tiers: Pulse for network-based monitoring, Sight for data-driven monitoring and management, and Space for full cloud control. Tiers mix and match across an environment, and any room can upgrade at any time.
Compare Innomesh subscriptions for current inclusions.
Epilogue
Tame the AV and UC chaos.
See your whole environment in one platform, at your place or in an immersive virtual session.