— Customer Case Study —

From Complexity to Clarity

How the University of Aberdeen reimagined AV through the cloud.

Client
University of Aberdeen
Sector
Higher Education
Solution
Innomesh – Cloud-Based AV & UC Management Platform
New King’s at the University of Aberdeen, its tower covered in red autumn ivy

Photo: QueenBarenziah, CC BY 4.0

Modern learning demanded modern management

Founded in 1495, the University of Aberdeen is one of Scotland’s four ancient universities, supporting around 15,000 students across twelve academic schools. With major investment in hybrid learning spaces and lecture capture, audiovisual technology has become fundamental to teaching, yet the systems behind it grew too complicated to manage.

Over 350 AV-enabled spaces, of which 304 are being rolled out, and 2,500 connected devices created a patchwork of platforms that strained staff and budgets. Updates broke configurations, troubleshooting was time-consuming, and there was no single view of performance or usage.

We had a mixed bag of AV control and monitoring solutions, none of which were particularly reliable or well configured. Costs and maintainability were becoming real issues, and we had no single source of truth for our AV estate.

Mark DunlopHead of Media Services, the University of Aberdeen
King’s College Chapel at the University of Aberdeen

Photo: Devinberg, CC BY 4.0, cropped

The turning point: one platform to unify it all

Aberdeen became the first European university to deploy Innomesh by Innomate at scale, a cloud-based platform that brings together monitoring, control, automation and analytics for the entire AV estate.

The result: a simple, scalable and data-driven way to manage every learning space.

What Innomesh delivers

  • Unified, vendor-agnostic remote management, monitoring and control directly from the cloud
  • Real-time alerts and proactive issue resolution
  • Automation for power, scheduling and uptime
  • Built-in analytics for usage, performance and energy insight
  • Continuous updates to stay ahead without disruption

Real impact, real results

Innomesh transformed Aberdeen’s AV operations, boosting reliability, reducing costs and giving teams full visibility across more than 300 rooms.

  • Fewer outages and faster response times
  • Lower commissioning and maintenance costs
  • Smarter investment planning through real usage data
  • Greater sustainability via automated power management

From reduced programming and commissioning costs to better space management and greater flexibility for academics, the benefits are clear. A cloud-based future gives us resilience, insight, and long-term value.

Mark Dunlop

A smarter, future-ready campus

By moving AV management to the cloud, the University of Aberdeen has turned complexity into clarity, streamlining operations and empowering staff to focus on what really matters: exceptional teaching and innovation.

Innomesh is now more than a management platform, it’s the foundation for a smarter, more connected university experience.